Work with time pickers in bot conversations

Time pickers are bot replies that include a list of time slots. To interact with time pickers, your customers can through the available time slots and then select a time by clicking a button.

You can easily schedule or book appointments with customers using time pickers. You can also add more details about the events by providing relevant details such as a title, subtitle, image, and event address.

ボットおよびチャネルサポート

現在サポートされているボット:

  • Genesys Digital Bot Flows

現在サポートされているボット:

  • Genesys Web メッセージング
  • Note: Before you can use this feature in Open Messaging, you must first create a configuration profile and select the appropriate Time picker message type. Then, assign it to your open messaging integration. For more information, see Create and assign a configuration profile.
    オープンメッセージング

Considerations for time picker implementation

When you design and implement a time picker in your bot replies, consider these limitations:

  • You can implement up to 50 time slots in a single time picker message.