Series: Custom Calculations

To add a custom column, perform the following:

1. Click the Pick columns icon on the right side. The Add/Remove Column pane appears.
   
2. Click the Custom column tab on the right side.
3. In the tab, click Add custom column. The Add Custom Calculation window appears.
   
4. In the Add Custom Calculation window, perform the following:
   • To create the formula, in the Formula, search and choose the required metric, and click the operation icon to add any formula operators.
   • Enter the name of the Column Header.
   • To share the custom formula and the custom header, in the Share, search and choose the required users, queue members, groups, or teams.
   • 保存するをクリックします。