Billing and invoicing

Genesys invoice

Genesys sells solutions categorized as an ISV application on Genesys Cloud. Genesys invoices Genesys customers via normal procedures and processes. Genesys Cloud sells only the ISV applications available within the Genesys Parts Catalog. AppFoundry ISV applications are added co-terminus to the Genesys Cloud subscription. For more information about Genesys Cloud Subscription, see Subscription Options.

Genesys Cloud

The ISV applications in Genesys Cloud are entitled to the following within Genesys Cloud: unique product(s), permission(s), license(s), branded installation card, and billing automation.

Genesys Cloud Product Management provides the following:

• Product: Feature gating mechanism for installing your ISV application.
• Permission: Gating mechanism, per user, for your ISV application.
• Installation Card: Genesys Cloud installer of your ISV application.
• License: Billable item in the Genesys Cloud Billing system derived from a unique permission per user of the ISV client application.

A few components or each component enable billing automation for your ISV application. Genesys Cloud enforces access to an AppFoundry Partners ISV application via the unique permission(s) provided to your ISV application.