Genesys Cloud
Deprecation: Workforce management historical data import delete and replace current job API endpoints

発表日 発効日 Aha! アイデア
2025-04-28 2025-06-01 -

お知らせ

On the effective date, Genesys will deprecate and replace the following API endpoints with new API endpoints.

Current endpoints

  • POST – /api/v2/workforcemanagement/historicaldata/deletejob
  • GET – /api/v2/wokrforcemanagement/historicaldata/deletejob

新しいエンドポイント

  • POST – /api/v2/workforcemanagement/historicaldata/bulk/remove/jobs
  • GET – /api/v2/workforcemanagement/historicaldata/bulk/remove/jobs/{jobid}
  • GET – /api/v2/workforcemanagement/historicaldata/bulk/remove/jobs

よくある質問

What happens on the effective date?

Use the new APIs to delete HDI files via an API call.

影響を受けますか?

The change affects customers who must delete HDI files via an API call. 

どうすればこの廃止に備えることができますか?

Change any of your API calls to use the new API endpoints.

Who can I contact if I have further questions?

Contact My Support